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FAQ
Top Frequently Asked Questions by Ship Visitors & Independent Travelers looking to Tour Bonaire with us.
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How far is it from the cruise port to your tour meeting point?Our designated meeting points are conveniently located very close to the cruise ship pier, usually within a short walking distance. Specific details will be provided with your tour confirmation.
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How long are your tours, and will I have enough time to get back to my cruise ship?We offer a variety of tour durations, clearly stated in the tour descriptions. We meticulously schedule our tours to ensure you have ample time to return to your cruise ship well before its departure.
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What happens if my cruise ship arrives late?We understand that cruise ship schedules can sometimes change. Please contact us as soon as you are aware of any delays. We will do our best to accommodate you, either by adjusting the schedule or offering alternative options if feasible.
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Are your tours suitable for all ages and fitness levels?We offer a range of tours with varying activity levels. Please check the specific tour description for details on physical requirements. We are happy to discuss your needs and recommend the most suitable options for your group. ⚠️Important: At this time, we would like to inform you that our current tours do not have wheelchair accessibility or ramp access. We sincerely apologize for any inconvenience or disappointment this may cause. Please know that we are actively working on improving the accessibility of our tours to better accommodate all our guests in the future. This is a priority for us, and we are dedicated to making our experiences inclusive for everyone. Thank you for your interest in Bon Siman. We hope to have the opportunity to welcome you on our fully accessible tours in the future.
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What should I bring with me on the tour?We recommend bringing comfortable walking shoes, sunscreen, a hat, sunglasses, and your camera. For water-based activities, sun protection shirts, swimsuit, and towel are also recommended. Specific items may be mentioned in your tour confirmation.
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What if the weather is bad on the day of my tour?Bonaire generally enjoys sunny weather, but in case of unexpected severe weather, we will assess the situation and prioritize your safety. We will communicate any cancellations or changes as soon as possible and offer alternative options or a refund if necessary.
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Can I book a private tour for my group from the cruise ship?Yes, we offer private tours that can be customized to your group's interests and schedule. Please contact us in advance to discuss your requirements and availability.
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What currency do you accept, and can I pay with a credit card?The official currency of Bonaire is the US Dollar (USD). We accept major credit cards for online bookings and at our physical locations.
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How can I identify my Bon Siman tour guide at the port?Your tour confirmation will include details on where to meet your guide and how they will be identified (e.g., holding a Bon Siman sign, wearing a specific uniform).
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Are your tours guided, and what languages do your guides speak?Yes, all our tours are led by knowledgeable and friendly local guides who are passionate about sharing the wonders of Bonaire. Our guides typically speak: English, Dutch, Spanish, Italian, German, and Papiamentu. Please let us know your preferred language when booking.
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What is included in the price of your tours? (copy)You'll always count with: Wi-Fi, Ice Cold Water, Comfy Transportation, and Air Conditioner. Benefits vary depending on the specific tour. Some include wine, guiding services, entrance fees (where applicable), and sometimes equipment rental (e.g., snorkel gear) or refreshments.
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How can I book a tour with Bon Siman?You can contact us directly via email or phone to make a reservation: bonsiman.thebestdayin@gmail.com +599 777 11 77
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What currency do you accept, and can I pay with a credit card?The official currency of Bonaire is the US Dollar (USD). We accept major credit cards for online bookings and at our physical locations.
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What if the weather is bad on the day of my tour?Bonaire generally enjoys sunny weather, but in case of unexpected severe weather, we will assess the situation and prioritize your safety. We will communicate any cancellations or changes as soon as possible and offer alternative options or a refund if necessary.
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What should I bring with me on the tour?We recommend bringing comfortable walking shoes, sunscreen, a hat, sunglasses, and your camera. For water-based activities, sun protection shirts, swimsuit, and towel are also recommended. Specific items may be mentioned in your tour confirmation.
-
Are your tours suitable for all ages and fitness levels?We offer a range of tours with varying activity levels. Please check the specific tour description for details on physical requirements. We are happy to discuss your needs and recommend the most suitable options for your group. ⚠️Important: At this time, we would like to inform you that our current tours do not have wheelchair accessibility or ramp access. We sincerely apologize for any inconvenience or disappointment this may cause. Please know that we are actively working on improving the accessibility of our tours to better accommodate all our guests in the future. This is a priority for us, and we are dedicated to making our experiences inclusive for everyone. Thank you for your interest in Bon Siman. We hope to have the opportunity to welcome you on our fully accessible tours in the future.
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What types of tours do you offer in Bonaire?We offer a diverse range of tours to explore the beauty of Bonaire, including snorkeling and diving excursions, land-based island tours (exploring national parks, salt flats, etc.), cultural experiences, kayaking and mangrove tours, and more. For futher information about each Tour, please go to the TOUR PLANS section.
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Are your tours guided, and what languages do your guides speak?Yes, all our tours are led by knowledgeable and friendly local guides who are passionate about sharing the wonders of Bonaire. Our guides typically speak: English, Dutch, Spanish, Italian, German, and Papiamentu. Please let us know your preferred language when booking.
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What is included in the price of your tours?You'll always count with: Wi-Fi, Ice Cold Water, Comfy Transportation, and Air Conditioner. Benefits vary depending on the specific tour. Some include wine, guiding services, entrance fees (where applicable), and sometimes equipment rental (e.g., snorkel gear) or refreshments.
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Can I customize a private tour for my group?Absolutely! We specialize in creating personalized private tours tailored to your interests, group size, and schedule. Contact us with your ideas, and we'll be happy to design a unique Bonaire experience for you.
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Do you offer transportation to and from accommodations?For many of our tours, we offer pick-up and drop-off services from most major hotels and accommodations on Bonaire. Please check the tour details or inquire when booking to confirm if this service is available for your chosen tour and your location.
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